Last Updated: February 2025
Axel & Wolfe Group LLC (“we,” “us,” or “our”) operates the website axelandwolfe.com and provides commercial debt collection services. This Privacy Policy describes how we collect, use, and protect information.
Contact Information: Names, email addresses, phone numbers, and mailing addresses of business representatives provided through our website, client agreements, or debt collection communications.
Account Information: Details related to commercial debt accounts placed with us for collection, including account numbers, balances, payment history, and business entity information.
Website Usage: Standard web analytics data including IP addresses, browser type, pages visited, and referring URLs.
Communications: Records of phone calls, SMS messages, emails, and written correspondence related to debt collection activities. Phone calls may be recorded for quality assurance and compliance purposes.
We use collected information to provide commercial debt collection services, communicate with business debtors regarding outstanding balances, process payments, respond to website inquiries, comply with applicable laws, and improve our services.
Messages are sent to business contacts associated with accounts placed for collection by our clients. Message frequency varies based on account status. Message and data rates may apply. Recipients may opt out at any time by replying STOP. For help, reply HELP or call (737) 232-5480.
We do not sell, rent, or share personal information for marketing purposes. Information is shared only with our clients as necessary to provide collection services, with service providers who assist our operations, or as required by law.
We implement reasonable administrative, technical, and physical safeguards to protect information in our possession.
We retain account and communication records for the duration required by applicable law and our client agreements, typically a minimum of 5 years after account closure.
Axel & Wolfe Group LLC
Austin, Texas
Phone: (737) 232-5480
Email: info@axelandwolfe.com
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.